Find out what real people think of our awarding-winning virtual servers and dedicated servers. Get unbiased first-hand feedback from customers who are using our servers to meet their businesses' IT needs. All reviews of servers are genuine comments from customers. That means we post positive and negative* feedback.
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I been with fasthosts, or should i say slowhosts for nearly 3 years, had a dedicated server for 30months which served its purpose, now the server is surplus to requirements, tried to cancel it nearly a month ago then got an email yesterday saying i was over due payment, sent loads of email to tech support about all they keep saying is no we didn't get this that and the other, anyway now have had to get ICANN involved as they now denying me access to transfer domains to another provider.
Stephen Padgham - N/A
We are coming up to our first year as a customer of Fasthosts and would like to thank them and their support team for the service that we have received. Our last 'server' provider had serious problems with their set up and it caused our business websites to be offline for more than a day which is when we approached Fasthosts for help. Within hours they had us setup and back trading on a dedicated server that to this day has not failed and kept our business online! Here's to another year!
Keith Davis - www.valves-online.co.uk
VAT was charged in an invoice of an EU country, then was promised to credit our account towards future payments and finally Fasthosts refused to credit our account, with the excuse our VAT number was not available at the time of the invoice, although our previous year invoice was without VAT and the accounting department new our VAT very well. This kind of behavior shows bureaucracy and that Fasthosts do not care about it's customers.
I have had my dedicated servers with Fasthosts for a number of years and I wont change my server company. The service level I receive from the support team is beyond superb and I never have to wait more than 20 seconds before the phone is picked up which is critical to me in my busy day. Add the fact that all the team are UK based and incredibly knowledgeable means that most issues are resolved in minutes, again very important to my business. if you're not using Fastshosts ... Why not?
Ray St.Clair - www.webdesignhaus.co.uk
I have been with Fasthosts for a number of years. Starting from a shared platform including a Virtual Private Server to a Dedicated Server which I have been using for afew months now. Moving to the server was not an easy task and subsequently I needed the help of the techy guys who guided me through the whole process. They have proved themselves time after time over the years to me and that's why I will continue to support and recommend their services.
Iain Roome - www.vexowebdesign.co.uk
Hi Iain, thank you for your loyalty and great to read that you've progressed through our product range. Thanks for the recommendations!
Fasthosts had evolved into the best customer support hosting company. They are very responsive to any issues raised by the customers, be it small or serious. Apart from the satisfaction on the customer support level, Fasthosts has also stayed at the cutting edge of the latest technology, both hardware and bandwidth wise. I believe Fashosts is one out of only few hosting providers who offer truly Unlimited Transfer. Fasthosts pricing is also very competitive. (Loyal 6 years customer)
Artur Hejnowski - https://tiger.my
Thanks for taking the time to review us Artur and glad to hear your really pleased with the products and services!
I had been with my previous supplier of a dedicated server for some time. I first of all asked them for an upgrade and a price of this 2 weeks later they had still not given me a price. I went to the fast hosts website and with one hour I had a fully working and configured server. I could not recommend the sales team and support guys high enough..
Andrew Thomas - XNA-Technologies.com
What we especially like about FastHosts is the fact that their customer support service is UK based; problems are addressed promptly by helpful and efficient staff. This fact alone is priceless!
Linda Kelly - www.cosnetics.co.uk